Frequently Asked Questions (FAQs)

Yes! 972 Customs accepts all major insurance providers. Our team can assist you with filing your claim, communicating with your adjuster, and completing approved repairs—so you don’t have to deal with the stress.

If you’re involved in an accident:

• Ensure everyone’s safety first

• Contact your insurance provider

• Take photos of the damage

• Call us to schedule a free inspection and estimate
  We’ll walk you through the repair process step-by-step.

Repair time depends on the severity of the damage and parts availability. Minor repairs can take 1–3 days, while more extensive damage may require 1–2 weeks. We’ll always provide an estimated timeline during your consultation.

Absolutely. We use professional-grade color-matching technology and high-quality automotive paint systems to ensure a flawless finish that blends seamlessly with your existing paint.

Paintless Dent Repair (PDR) is a non-invasive method of removing minor dents, creases, and hail damage without affecting your car’s paint. It’s ideal for small dings where the paint hasn’t chipped or cracked.

Yes! We provide 24/7 towing services in Duncanville and surrounding cities. Just give us a call, and we’ll safely transport your vehicle to our repair shop.

Yes. We offer free, no-obligation estimates on all auto body and collision services. You’ll receive a clear breakdown of the costs and timeline before any work begins.

We work on all makes and models—foreign, domestic, and luxury vehicles. We also specialize in exotic cars and fiberglass restoration.

Yes, we stand by our work. All body repairs and paintwork come with a limited warranty to give you peace of mind and confidence in the quality of our service.

Our shop is conveniently located in Duncanville, TX, and we proudly serve the surrounding areas, including Dallas, DeSoto, Cedar Hill, and Grand Prairie.